FAQ - Top up

How to top up your balance in the system?

To top up your balance in the system, you need to log in to your account, follow the link https://user.swapdelux.com/top_ups and select a top-up method available for your country, fill in the required fields and click on the “Get instructions” button

In what currency can I top up my balance?

You can top up your balance in the currency of the country in which you registered in the system, as well as in USDT

How quickly is the balance will be top up after I have sent money?

Funds are received within 15 minutes, if you follow the system instructions. During non-working hours, weekends and holidays, the term may be extended.

I sent money but the balance was not top up, what should I do?

If you have sent funds and the balance has not been top up, please attach a screenshot of your payment to the top up request.